We will accept items for exchange within 30 days of purchase. Item(s) must be returned in new and undamaged condition and accompanied by the original sales receipt. Please note that we cannot refund shipping charges on returned items.
We will repair (bracelet and necklace restringing, lock replacement and plating) pieces at no charge up to one year from date of purchase. Repairs on items purchased after the year are subject to a fee. The fee will be determined by materials and the nature of the work involved.